Room and Housekeeping Status Quiz

What does the term "Occupied" in room status mean?

• The room is empty

• The room is being cleaned

• The room is occupied by a guest

• The room is under maintenance

What does "Vacant Clean" in room status indicate?

• The room is not cleaned

• The room is empty and cleaned

• The room is being repaired

• The room is occupied by a guest

What does the status "Do Not Disturb" on a room mean?

• The guest requests not to have their room cleaned

• The room is being cleaned

• The room is under maintenance

• The guest has checked out

What does "Stayover" mean in room status?

• The guest has decided to extend their stay

• The guest has checked out

• The room is being repaired

• The room is vacant and ready to be occupied

What does the status "Check-out" mean in a hotel room?

• The guest has left the room and is checking out

• The room is being cleaned

• The room is occupied by a guest

• The room is being renovated

What does "Turn Down Service" refer to in housekeeping?

• Daily cleaning of the room

• Providing extra bedding

• Preparing the bed for the guest in the evening

• Cleaning public areas

What is meant by "Lost and Found" in the hotel?

• A place for lost and found items

• A room that has been checked out by a guest

• The area for extra bedding

• The check-out service for guests

What is deep cleaning in housekeeping?

• Detailed cleaning of all areas periodically

• Cleaning only the visible areas

• Quick cleaning of the guest's room

• Cleaning only the guest's bathroom

What is the responsibility of housekeeping when a guest checks in?

• To greet the guest at the front desk

• To clean the guest room as per the request

• To handle the check-in paperwork

• To manage guest billing and payments

What does "Public Area Cleaning" refer to in housekeeping?

• Cleaning guest rooms

• Cleaning the hotel's public areas and facilities

• Refilling the minibar

• Cleaning the rooms after guests check out