Management Functions

1. A company is experiencing a decline in employee productivity. Which management function should be prioritized to address this issue?

• A. Organizing, to restructure job roles and responsibilities.

• B. Controlling, to enforce stricter rules and monitoring systems.

• C. Planning, to redefine the company’s mission and vision.

• D. Leading, to motivate employees and improve engagement.

2. A CEO wants to expand the company internationally within the next five years. Which function of management is most critical at this stage?

• A. Controlling, to track the company's financial performance.

• B. Staffing, to immediately hire international employees.
  

• C. Planning, to set clear expansion strategies and allocate resources

• D. Directing, to increase productivity in local branches.

3. A manager delegates tasks but does not provide sufficient resources or authority to employees. Which management function is being neglected?

• A. Organizing, because tasks must be assigned with adequate resources and authority.

• B. Leading, because motivation alone ensures task completion among employees who always reminded about them.

• C. Controlling, because results should be monitored before assigning tasks to ensure smooth flow in the operations.

• D. Planning, because a long-term vision is more important than task delegation.

4. Which of the following best demonstrates an effective application of the controlling function?

• A. A manager sets goals but allows employees to work independently without oversight.

• B. A company develops a new product based on customer feedback and competitor analysis.

• C. A team leader motivates employees by offering incentives for high performance specially done on a regular basis based on their performance.

• D. A supervisor measures performance against goals and takes corrective actions when necessary.

5. A fast-growing startup is struggling with communication and workflow efficiency. What should the management focus on first?

• A. Controlling, to ensure employees meet deadlines.

• B. Organizing, to establish a clear structure and improve coordination.

• C. Leading, to inspire employees through motivation and incentives.

• D. Planning, to revise the company's long-term vision.

6. Which scenario best illustrates the relationship between planning and controlling?

B. A manager sets a budget and regularly reviews financial reports to ensure spending aligns with company goals.
C. Employees are motivated to achieve higher performance without any pre-set goals.
D. The company hires more staff before finalizing its strategic objectives.

• A. A manager sets a budget and regularly reviews financial reports to ensure spending aligns with company goals.

• B. The company decides to cut costs without assessing its current financial situation in order to minimize the costs in productions.

• C. Employees are given vague instructions without any performance metrics to measure their true competencies and skills in doing their jobs.

• D. A manager ignores budget constraints and spends freely on projects.

7. A hotel manager notices that customer service ratings are declining. What is the best course of action?

• A. Analyze service procedures, train staff, and implement corrective actions.

• B. Hire a new marketing team that is more competitive in comparison to the existing ones.

• C. Reduce the number of staff members who are not performing well their jobs to promote fast and efficient turn overs.

• D. Offer discounts to existing customers using low quality of raw materials.

1. A growing company is struggling with slow decision-making and excessive management layers. Which organizational structure should they consider to improve efficiency?

• A. Functional structure, to separate employees into departments based on expertise.

• B. Flat structure, to reduce hierarchy and encourage faster communication.

• C. Matrix structure, to increase managerial oversight.

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  D. Bureaucratic structure, to enforce strict rules and regulations.