Introduction to Business: Sections 8.1 and 8.2

With the growth of service industries in the U.S. workforce, workers are grouped into two categories, white-collar workers or blue-collar workers.

• True

• False

Over the next ten years, nearly all job growth in the United States will occur in service businesses.

• True

• False

(a)   refers to the use of automated machinery, electronic equipment, and integrated computer systems to help increase the efficiency of work production.

Human resources are different from almost every other resource needed by businesses.

• True

• False

A(n) (a)   employee for a business usually works less than 30 hours per week.

The final step in the hiring process is to help the new employee get a good start in the company through an orientation process.

• True

• False

When employees are paid by (a)   , they are paid a percentage of sales for which they are responsible.

Which of the following a service-providing industry?

• agriculture

• mining

• real estate

• construction

All of the following are blue-collar workers EXCEPT

• truck drivers

• accountants

• mechanics

• seamstresses

Which of the following is NOT a major responsibility of a company’s human resources department?

• drafting a budget for the entire company

• matching employees’ abilities and interests with specific

• developing compensation packages

• protecting the health and safety of employees