Introduction to Business: Sections 8.1 and 8.2

With the growth of service industries in the U.S. workforce, workers are grouped into two categories, white-collar workers or blue-collar workers.

• True

• False

Over the next ten years, nearly all job growth in the United States will occur in service businesses.

• True

• False

Technology refers to the use of automated machinery, electronic equipment, and integrated computer systems to help increase the efficiency of work production.

• True

• False

Human resources are different from almost every other resource needed by businesses.

• True

• False

A permanent employee for a business usually works less than 30 hours per week.

• True

• False

The final step in the hiring process is to help the new employee get a good start in the company through an orientation process.

• True

• False

When employees are paid by piece rate, they are paid a percentage of sales for which they are responsible.

• True

• False

Which of the following a service-providing industry?

• agriculture

• mining

• real estate

• construction

All of the following are blue-collar workers EXCEPT

• truck drivers

• accountants

• mechanics

• seamstresses

Which of the following is NOT a major responsibility of a company’s human resources department?

• drafting a budget for the entire company

• matching employees’ abilities and interests with specific

• developing compensation packages

• protecting the health and safety of employees