NS2-M2C2 - Approaches to Leadership Quiz 39

A leader has noticed her employee has become increasingly apathetic. What are some things she can do to try to motivate him? (Input all that apply; then push the ENTER button.)

• Give a deserved compliment.

• Provide needed assistance to ensure job success.

• Reassign the duties based on the job to skill match.

• Provide an additional challenge.

• All of the above

Morale is based on the belief of the __________ in the _________.

• leader; follower

• follower; leader

• leader and follower; cause

• cause; leader

________ and ________ are keys to ending a conversation.

• Consideration; good listening

• Sincerity; fast talking

• Anticipation; abruptness

• Confidence; boldness

Feedback provided with the intention of improving skills or behavior

• Reprimand

• Motivation

• Hierarchy of Needs

• Constructive Criticism

That which gives purpose and direction to behavior

• Constructive Criticism

• Hierarchy of Needs

• Reprimand

• Motivation

To scold or provide corrective direction with the intent of changing behavior

• Reprimand

• Lecture

• Rebuke

• Motivation

Why is probably a good thing that the higher needs are never completely satisfied in any person?

• Because they would tend to "tune out" others.

• Because they would forget about the basic needs.

• Because that might stop their mental growth and initiative.

• None of the above

Why must a leader ensure that the basic needs of their followers are met first?

• Because only the followers can meet the higher needs.

• Because the followers will never focus on the higher needs until the basic needs are met.

• Because this is what their seniors expect from them.

• None of the above

Through the course of several surveys on motivation, which of the following was shown to be more important to an individual in terms of motivation?

• Good pay

• Threat of disciplinary action

• The opportunity to do interesting work

• Not having to work too hard

Through the course of several surveys on motivation, which of the following was shown to be more important to an individual in terms of motivation?

• Working under close supervision

• The feeling that one's work is important

• The chance to produce work of high quality

• A high degree of freedom on the job