Accommodation management aspects

Occupancy Rate

• Percentage of available rooms that are occupied

• Total rooms sold divided by total rooms available

• Total revenue generated from room sales

• Percentage of rooms that are not sold

ADR

• Average Daily Rate

• Annual Discount Rate

• Average Daily Revenue

• Adjusted Daily Rate

RevPAR

• Revenue Per Available Room

• Average Daily Rate

• Total Revenue Per Room

• Room Revenue Index

mLOS

• Minimum length of stay

• Maximum length of stay

• Average length of stay

• Length of stay not required

Rate Parity

• the practice of maintaining consistent hotel rates across all distribution channels

• the strategy of offering discounts to attract more customers

• the method of increasing prices during peak seasons

• the approach of varying rates based on customer demographics

High Balance report

• 'watch out' for charges that may exceed authorized amount.

• Ensure all transactions are below the limit.

• Review all transactions for accuracy.

• Ignore any discrepancies in charges.

Dynamic Pricing

• pricing involves changing room rates daily or even within the day based on real-time market data

• pricing that remains constant regardless of demand fluctuations

• pricing that is determined solely by the cost of production

• pricing that offers discounts only during holiday seasons

Average stay per guest

• Total room nights/Total guests

• Total guests/Total room nights

• Total room nights + Total guests

• Total room nights - Total guests

Average daily guest spend

• Total guest bills/

  Total guests

• Total guest bills + Total guests

• Total guest bills - Total guests

• Total guest bills * Total guests

Hubbart Formula

• Operating Costs + Required Returns – Income ex other departments / Expected number of room nights

• Total Revenue - Total Expenses

• Net Income + Depreciation

• Gross Profit - Operating Expenses