
NHA Administrative Assisting
Authored by Andrea Rose
Health Sciences
12th Grade
Used 1+ times

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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A MA is helping a patient check out. Which of the following actions should the MA take?
Ask the patient for a photo ID
Have the patient fill out a registration form.
Review the patient's medical record.
Verify the patient's insurance policy.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following resources provides a standard language for services provided during a medical visit?
Centers for Medicare and Medicaid Services
International Classifications of diseases, Tenth Revision
Centers of Disease Control and Prevention
Current Procedural Terminology manual
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A MA receives instructions from a primary care provider to refer a patient to a dermatologist. Which of the following actions should the MA take first?
Complete a patient referral form.
Give the patient a copy of the authorization code.
Obtain prior authorization.
Document the date of referral approval.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A MA is posting charges to a patient's account. The MA should obtain the necessary information from which of the following sources.
Pegboard system
Fee profile
Fee Schedule
Itemized statement
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following terms describes the act of unlawfully increasing the reimbursement amount from a third-party payer?
Downcoding
E/M codes
Add-on codes
Upcoding
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A MA is performing bookkeeping duties using the office's EHR software. for which of the following reasons should the MA enter an adjustment on a patient's account?
Non-sufficient funds check
Duplicate payment
insurance refund
insurance dis-allowance
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A MA is performing claim submission for a medical office. Which of the following processes involved the electronic auditing and sorting of claims?
Clearinghouse submission
direct billing
intelligent character recognition
universal claim form
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