E-commerce Logistics Quiz

Which logistics strategy allows customers to pick up their online orders at physical store locations?

• Dropshipping

• Click-and-collect

• Cross-border logistics

• Bulk shipping

Which of the following is a major reason why businesses use third-party logistics (3PL) providers?

• To reduce shipping time

• To increase operational efficiency

• To focus on core business activities

• All of the above

What is the purpose of demand forecasting in e-commerce logistics?

• To predict customer demand and optimize inventory

• To eliminate the need for warehouses

• To increase product returns

• To slow down supply chain operations

Which of the following is NOT a key metric in e-commerce logistics?

• Order accuracy rate

• Customer satisfaction score

• Social media engagement

• On-time delivery rate

What is an essential benefit of using robotics in warehouses?

• Reducing manual labor

• Improving order processing speed

• Enhancing inventory accuracy

• All of the above

Which packaging method is most cost-effective for lightweight e-commerce shipments?

• Cardboard boxes

• Bubble wrap

• Poly mailers

• Wooden crates

Which of the following helps minimize e-commerce shipping costs?

• Consolidated shipping

• Offering free returns

• Using oversized packaging

• Increasing delivery time

What is a major reason why customers abandon their shopping carts before completing a purchase?

• Lack of product variety

• High shipping costs

• Poor website design

• Lack of customer reviews

Which logistics concept focuses on reducing excess inventory and waste?

• Reverse logistics

• Lean logistics

• Cross-border logistics

• Freight forwarding

What is an example of an advanced warehouse automation technology?

• Voice-picking systems

• Automated guided vehicles (AGVs)

• Drones for inventory checks

• All of the above