Week 9 SHRM CIPD Factsheet Employee Voice Quiz

What is the definition of employee voice according to Dromey?

• The ability of employees to express their views and influence decisions at work.

• The ability of employees to work independently without supervision.

• The ability of employees to manage their own schedules.

• The ability of employees to receive feedback from managers.

How can employee voice improve an organization?

• By allowing employees to suggest ways to improve operations.

• By reducing the number of employees.

• By increasing the number of managers.

• By focusing solely on profits.

What positive outcomes can effective worker voice lead to?

• Higher productivity and reduced workplace conflict.

• Increased absenteeism and lower productivity.

• More meetings and less innovation.

• Higher costs and reduced employee satisfaction.

How is employee voice linked to job satisfaction?

• Through involvement in decision-making.

• By reducing working hours.

• By increasing salaries.

• By providing more vacation days.

What is the impact of participating in decisions on people's wellbeing?

• It improves work experience and job quality.

• It decreases motivation.

• It increases stress levels.

• It reduces job satisfaction.

What responsibility do people professionals have regarding employee voice?

• Developing policies that embed employee voice in the organization’s culture.

• Reducing employee benefits.

• Increasing the number of working hours.

• Limiting employee communication.

According to the CIPD research, what fraction of employees report high levels of silence?

• One half

• One third

• One quarter

• One fifth

What role should leaders and people professionals play regarding voice channels?

• Discourage the use of voice channels

• Ignore voice channels

• Champion the use of voice channels

• Limit the use of voice channels

Which platforms are mentioned as digital meeting tools?

• Skype and Slack

• Microsoft Teams and Zoom

• Google Meet and Webex

• WhatsApp and Telegram

What should line managers feel empowered to do?

• Avoid difficult conversations

• Have difficult conversations with their reports

• Ignore employee feedback

• Limit employee voice channels