Quizzaru

What is the correct hashtag if the order is not yet late and the customer is asking to cancel the ongoing order?

• #otlte_prelab_educate

• #otlte_prelab_cancel_with_charge

• #otlte_prelab_inform_will_charge

• #otlte_postlab_cancel_after_offer

What is our resolution if customer is asking for a refund for a priority live order?

"Identify the correct step corresponding to each hashtag."

Is the Eater wondering why their ETD changed after checkout?

"Identify the correct step corresponding to each hashtag."

Eater has NOT been told about our late order policy already

"Identify the correct step corresponding to each hashtag."

Eater wants to cancel

After already being told that their order is not considered late yet

What if is the KB if this is the issue of the customer, "I want the food that your driver dropped god knows where WITHOUT CONTACTING ME FIRST" ?

Give at least 3 delivery options for Never Received Order issues

• Meet-at-door order

• Leave-at-building-reception

• Leave-in-lobby

• Meet-at-building

• I've reviewed your order and confirmed that a PIN was successfully entered at delivery, so this means, we can issue a refund for your order. True or False?

• TRUELAVILITY

• FALSESARU