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ITSM vs CSM Quiz

Authored by Krishna Kala

Computers

University

Used 1+ times

ITSM vs CSM Quiz
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does ITSM stand for?

Integrated Technology Service Management

Internet Technology Service Management

Information Technology Security Management

Information Technology Service Management

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which ITSM framework focuses on end-to-end service management?

FitSM

COBIT

ITIL 4

ISO/IEC 20000

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key benefit of ITSM in cloud computing?

Enhanced security and compliance

Increased manual processes

Slower service delivery

Higher upfront costs

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which framework is best for governance and compliance?

COBIT

DevOps

ITIL 4

Lean IT

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does CSM stand for?

Cloud Service Management

Cloud Software Management

Cloud Security Management

Cloud System Management

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a key component of Cloud Service Management?

Service Provisioning

Service Desk

Change Enablement

Incident Management

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary focus of the FinOps framework?

Cloud security

Cloud financial management

Cloud service provisioning

Cloud architecture

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