03.24.25 CEL CO Direct to Casino - Glossary

The department responsible for assisting guests with special needs on a sailing.

• Resolution Sailing Specialists (RSS)

• Emergency Travel Team (ETT)

• Access

• Celebrity Xperience Center (CXC)

Toward the fore or bow (front) of the ship.

• Port

• Forward

• Starboard

• Aft

A RCG internal term for a Travel Agent.

• Cruise Representaitve

• Travel Agent

• Sales Partner

• Travel Partner

Exiting from the ship. Also known as Departure.

• Debarkation

• Embark

• Embarkation

• Debark

Term for a Celebrity Cruise passenger or guest when creating or servicing a booking.

• Client

• Direct Guest

• Customer

• Travel Partner

Boarding the ship.

• Boarding

• Debark

• Onboard

• Embarkation

This program is designed to recognize, and reward repeat cruisers.

• Blue Chip Club

• Captain's Club

• Crown and Anchor Society

• Club Royale

The left side of the ship when facing forward.

• Starboard

• Midship

• Aft

• Port

A stateroom with an Ocean View balcony.

• Veranda

• Oceanview

• Aquaclass

• Concierge Class

The lowest available rate based off the combination of promotions available & qualifiers entered for the guest.

• Gross Fare

• Base Cruise Fare

• Best Rate

• Best Value