Gas Service Orders and ERT Quiz

What is the function of an Encoder Receiver Transmitter (ERT)?

• To measure gas pressure

• To allow reading the meter without entering the yard

• To transmit gas usage data to customers

• To reset the gas meter

When is an Off By Workman (OBW) issued?

• When a new gas line is installed

• When the gas has been turned off due to work by a construction crew or technician

• When a customer requests a new meter

• When a gas leak is detected

What is one of the tasks of field crews mentioned in the document?

• Selling gas to customers

• Completing tasks for customers

• Installing new gas lines

• Repairing gas leaks

What is the role of CenterPoint Energy in relation to ERT?

• To install ERT devices

• To read the meter without entering the yard

• To repair ERT devices

• To sell ERT devices

Which of the following is a new term introduced in the lesson?

• Gas Meter

• Encoder Receiver Transmitter (ERT)

• Gas Pipeline

• Gas Leak Detector

What must customers provide access to at all times according to CNP Energy's General Rules and Regulations for Gas Service?

• The gas meter

• The water meter

• The electricity meter

• The telephone line

Which type of service order is issued if actual meter readings have been the same for several months?

• ERT Investigation

• Non-Registering Meter

• Investigate - Switched Meter

• Investigate – Other

Where can you check the meter location before placing a service order?

• Customer's bill

• Technical Master Data

• Customer's manual

• Gas company website

What information does the service order display once assigned?

• Requestor's name and phone

• Technician's home address

• Customer's billing information

• Previous service history

What does a Reconnect Off By Workmen order do?

• Disconnects gas service permanently

• Reconnects gas service after CNP work

• Installs a new gas meter

• Provides a gas leak inspection