Search Header Logo

Test tuần 13+14/2025 - AR

Authored by Ngan Kim

Other

Professional Development

Used 1+ times

Test tuần 13+14/2025 - AR
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

15 questions

Show all answers

1.

OPEN ENDED QUESTION

15 mins • 1 pt

Media Image

Provide first steps when you receive this ticket from Shopify

Evaluate responses using AI:

OFF

2.

OPEN ENDED QUESTION

15 mins • 1 pt

"Why I have hidden the flag but it still appears on my online store?" Assuming that customer does not know about Global Settings, kindly guide him check and setup the new settings.

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

15 mins • 1 pt

If you support customer at 9PM Friday, the request needs technical support. How long will you ask customer wait?

Evaluate responses using AI:

OFF

4.

OPEN ENDED QUESTION

15 mins • 1 pt

Provide a comforting message when customer is unhappy because they have to wait for TS/DEV support. They state that in the past, they did not have to wait for too long.

Evaluate responses using AI:

OFF

5.

OPEN ENDED QUESTION

15 mins • 1 pt

If you receive a duplicated email from Shopify ticket, how can you find the original email?

Evaluate responses using AI:

OFF

6.

OPEN ENDED QUESTION

15 mins • 1 pt

"Can I revert reviews when the product has been removed?"

Evaluate responses using AI:

OFF

7.

OPEN ENDED QUESTION

15 mins • 1 pt

Provide action you need to do when the previous shift has no agent?

Evaluate responses using AI:

OFF

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?