APPLIED QUIZ 1

According to Gunn and Var (2002), which category of the tourism industry involves organizations that make a place known to potential guests?

• Access

• Services

• Information

• Promotion

What is a key characteristic of business travelers in the hospitality industry?

• They primarily seek sustainable experiences

• They represent approximately 20% of global travelers

• They always travel in groups

• They exclusively stay in luxury accommodations

Which type of hospitality industry customer is most likely to prioritize guided tours and destination discovery in a simple way?

• Business travelers

• Tourists

• Eco-friendly travelers

• Families

What is the primary focus of the food service industry?

• Providing accommodation services

• Organizing events and meetings

• Preparation and distribution of food products outside the home

• Managing recreational facilities

Which type of customer in the hospitality industry specifically seeks experiences that minimize the consumption of natural resources?

• Luxury travelers

• Special guests

• Eco-friendly travelers

• Business travelers

What distinguishes travelers from tourists in the hospitality industry?

• Travelers spend more money on accommodations

• Travelers view the establishment as secondary to the destination experience

• Travelers always book guided tours

• Travelers prefer luxury amenities

Which sector of the hospitality industry is most likely to have repeat customers?

• Recreation industry

• Lodging industry

• Meeting and event industry

• Travel and tourism industry

What is a key characteristic of luxury customers in the hospitality industry?

• They prioritize sustainable experiences

• They focus on budget-friendly options

• They seek exclusive, limited services with special privileges

• They prefer group activities

In the tourism industry's five categories, what does the 'Services' sector include?

• Only accommodation facilities

• Transportation networks exclusively

• Promotional materials and advertising

• Amenities including accommodation, retail stores, and F&B establishments

Which type of hospitality customer requires specialized or adapted services due to their specific needs?

• Special guests

• Families

• Tourists

• Business travelers