Formal and Informal Letter Writing Assessment

Which tone is most appropriate for a formal business letter?

• Casual and friendly
• Professional and respectful
• Humorous and light-hearted
• Personal and emotional

In a formal letter, what is the most appropriate way to address someone whose name you don't know?

• Hey there
• To whom it may concern
• Hi
• Hello friend

Which closing phrase would be most appropriate in an informal letter to a close friend?

• Yours faithfully
• Respectfully yours
• Love you lots
• Best regards

What is a key characteristic of informal letter writing?

• Use of technical terminology
• Strict adherence to format
• Conversational language
• Third-person perspective

Which phrase would be most appropriate in a formal complaint letter?

• I'm super angry about this
• I wish to express my dissatisfaction
• This really stinks
• You guys messed up

Which salutation is most appropriate for a formal business letter to a known recipient?

• Hi John
• Dear Mr. Smith
• Hey there Smith
• What's up John

In an informal letter, which reference to time would be most appropriate?

• At your earliest convenience
• As soon as possible
• When you get a chance
• Upon receipt of this letter

Which phrase best indicates formality in a letter?

• Looking forward to your response
• Can't wait to hear back
• Write back soon
• Let me know what's up

What type of language should be avoided in formal letters?

• Complex sentences
• Professional terminology
• Slang expressions
• Courteous phrases

How should you reference attachments in a formal letter?

• I've stuck some stuff in with this letter
• Please find enclosed
• Check out what I attached
• Look at the extras