NEW MIS CHP2

Transaction processing systems are primarily used by senior managers to make strategic decisions.

• True

• False

Enterprise systems help integrate data and processes across various departments in an organization.

• True

• False

Business intelligence systems are designed to support day-to-day operations.

• True

• False

Knowledge management systems help organizations ______ ___ _____ _________

Collaboration and teamwork are less important than individual performance in digital firms.

• True

• False

Decision-support systems often use external data sources as well as internal information.

• True

• False

Executive support systems are mainly used by frontline employees.

• True

• False

Customer relationship management systems help businesses manage interactions with current and future customers.

• True

• False

A supply chain management system is primarily focused on managing employee performance.

• True

• False

The principal purpose of collaboration systems is to improve team productivity and communication.

• True

• False