PSM W11

Operations management in sport primarily deals with sponsorship acquisition.

• True

• False

Which of the following is a key concern in stadium operations?

• Player Nutrition

• Pitch Maintenance

• Athlete Endorsements

• Press Releases

Anfield Stadium implemented which of the following innovations to improve operations and fan experience?

• Hovering security drones

• Mobile ticketing and contactless entry

• Cryptocurrency concessions

• Fan-segregated Wi-Fi access

What does 'capacity management' in stadiums refer to?

• Balancing crowd numbers with safety and service delivery

• The number of seats reserved for VIPs

• Ensuring team squads are compliant

• Maximising food sales

Green stadiums aim to reduce energy and environmental impact through sustainable operations.

• True

• False

The management of food and beverage, stewarding, and toilets falls under which aspect of stadium management?

• Strategic planning

• Tactical broadcasting

• CRM systems

• Facility services

Which of these is a major challenge for stadium operations managers?

• Scouting talent

• Managing athlete workloads

• Coordinating emergency evacuation plans

• Designing training kits

Stadium operations managers are responsible for both matchday and non-matchday activities such as concerts or corporate events.

• True

• False

Crowd management planning should only begin once ticket sales are complete.

• True

• False

The operations manager has no role in managing health and safety regulations within a stadium.

• True

• False