Herzberg's Two-Factor Theory Quiz

What does Herzberg's Two-Factor Theory primarily focus on?

• Consumer behavior

• Job satisfaction and motivation

• Market segmentation

• Financial management

According to Herzberg, which of the following is a hygiene factor?

• Achievement

• Recognition

• Company policy

• Personal growth

Which of these is a motivator in Herzberg's theory?

• Salary

• Working conditions

• Responsibility

• Job security

What is the result of improving hygiene factors according to Herzberg?

• Increased motivation

• Job dissatisfaction is removed

• Higher turnover

• Improved innovation

Which factor would most likely increase job satisfaction according to Herzberg?

• Safe work environment

• Supervision quality

• Achievement

• Salary increase

Hygiene factors are most closely associated with:

• Motivation

• Job satisfaction

• Job dissatisfaction

• Creativity

Herzberg's theory splits workplace factors into how many categories?

• One

• Two

• Three

• Four

Which of the following would NOT be considered a hygiene factor?

• Company policies

• Supervision

• Work itself

• Working conditions

What is a key criticism of Herzberg's theory?

• It is too focused on external factors

• It ignores the role of money

• It is difficult to distinguish between hygiene factors and motivators

• It only applies to low-skilled jobs

Which statement best describes a motivator according to Herzberg?

• Prevents dissatisfaction

• Increases workload

• Encourages higher performance

• Ensures safety at work