MCQs on HRD and HRIS

What is the main goal of Human Resource Development (HRD)?

• Reducing company profits

• Enhancing employee knowledge and skills

• Hiring more employees

• Decreasing customer satisfaction

Which of the following is NOT part of HRD?

• Career planning

• Customer feedback

• Training

• Performance management

In the hotel industry, HRD helps in:

• Reducing room rates

• Enhancing service quality

• Reducing marketing efforts

• Limiting staff communication

Performance management involves:

• Organizing events

• Setting performance standards

• Cleaning hotel rooms

• Booking reservations

Cross-training helps employees become:

• Confused

• Specialized in one task

• Versatile

• Less productive

Career development includes:

• Ignoring promotions

• Hiring new workers only

• Offering leadership opportunities

• Firing older employees

HRD contributes to employee retention by:

• Increasing pressure

• Delaying salaries

• Engaging and developing employees

• Reducing work hours only

Health and safety in HRD focus on:

• Decorating hotels

• Conducting interviews

• Providing wellness programs

• Organizing parties

Diversity management in HRD promotes:

• Uniform thinking

• Cultural sensitivity

• Gender bias

• Job restrictions

A benefit of HRD in hotels is:

• Lower guest satisfaction

• Higher employee turnover

• Better productivity

• Ignoring service standards