Group 6 Topic (Travel Agency Quiz)

What is the first step in setting up a travel agency?

• Purchasing a website

• Hiring staff

• Business registration

• Creating marketing materials

Which organization issues licenses for travel agencies in the Philippines?

• SEC

• DTI

• Department of Tourism

• LTFRB

What is the primary role of affiliations like ASTA or WTTC?

• To provide free flight tickets

• To offer office spaces

• To provide resources, training, and networking

• To monitor tourist behavior

What kind of insurance protects travel agencies from liability claims?

• Health insurance

• Life insurance

• Travel insurance

• Professional liability and E&O insurance

What does 'accurate information' mean for a travel agency?

• Providing brief travel summaries

• Giving clients surprise destinations

• Providing clear and true information about packages and policies

• Offering travel advice from personal experience

If a travel agency receives a customer complaint about undisclosed charges, what should they do based on consumer protection laws?

• Ignore it

• Provide a refund silently

• Address it promptly and clarify terms

• Refer it to the hotel partner

A new agency wants to minimize environmental impact. What should they include in their tour packages?

• Shopping tours at malls

• Visits to environmentally sensitive zones without permits

• Eco-friendly activities and local partnerships

• Luxury accommodations in urban areas only

If your agency is aiming to build partnerships with hotels, what is the appropriate step?

• Criticizing their service publicly

• Negotiating long-term package deals

• Avoiding direct contact

• Sending customers randomly

Which of the following is a key difference between ethical and unethical travel practices?

• Cost of travel packages

• Timing of bookings

• Transparency in service descriptions

• Number of destinations

What do financial security practices help prevent?

• Overspending on advertising

• Misuse of client funds

• Increased tourist numbers

• Discounted airline prices