Ch 4 Organizing

What is the main goal of organizing as a management function?

• To increase sales

• To coordinate resources to achieve goals

• To manage employee satisfaction

• To train workers

Which of the following best defines organizational structure?

• A method of promoting employees

• The system of tasks, reporting relationships, and communication linkages

• A method of reducing costs

• A method for hiring staff

An organization chart shows:

• The salaries of employees

• Informal relationships

• Reporting relationships and work arrangements

• Company profits

A formal structure is typically characterized by:

• Informal relationships

• No accountability

• Written policies and goals

• Spontaneous work assignments

Which of the following is NOT a feature of formal structure?

• Authority hierarchy

• Informal decision-making

• Task assignments

• Written rules

Informal structures form primarily through:

• Company mandates

• Customer complaints

• Mutual interaction among people

• Performance reviews

One major disadvantage of informal structure is:

• Faster communication

• Lack of clear accountability

• High efficiency

• Formal policies

Departmentalization is the process of grouping:

• Employees with similar hobbies

• Managers with similar ranks

• People and jobs into units or teams

• Reports and data

Functional structures group jobs based on:

• Product lines

• Employee interests

• Similar skills and tasks

• Location

A disadvantage of functional structure is:

• High operational costs

• Duplication of resources

• Poor coordination across departments

• Lack of specialization