Business Communication Trivia

What is the term for the stated and lived values of a company?

• Corporate values

• Corporate relationship

• Code of ethics

• Professional practices

What does the "A" in the FAIR test stand for?

• Access to information

• Accountable actions

• Accommodate stakeholders

• Appreciate end users

Business ethics are defined as:

• Sharing information with stakeholders

• Writing a code of conduct

• Skills for overcoming problems

• Accepted beliefs for behavior

Character refers to:

• Company values

• A set of workplace rules

• Adhering to high ethical standards

• Managing relationships

The act of perceiving nonverbal cues is known as:

• Relationship management

• Sight-reading

• Emotional intelligence

• Shared meaning

Lori yelling at her boss after rejection shows emotional:

• Filtering

• Hijacking

• Intelligence

• Noise

All messages are filtered through:

• Experience filter

• Psychological noise

• Value systems

• Sight-reading

Interpreting messages into meaning is called:

• Encoding

• Translating

• Decoding

• Filtering

Shared team culture develops fastest during:

• Storming

• Norming

• Forming

• Performing

In a problem-solving meeting, participants:

• Review goals

• Assign roles

• Brainstorm solutions

• Are held accountable