Corporate Governance Quiz XCR406C

Which of the following is NOT a pillar of e-Governance?

• Connectivity

• Knowledge Management

• Process Reengineering

• Commercialization

The primary goal of e-Governance is to:

• Replace all physical infrastructure

• Promote government monopolies

• Deliver services efficiently and transparently

• Eliminate private sector participation

Which of the following is an example of G2C (Government to Citizen) e-Governance?

• E-Procurement

• E-Courts

• E-Tendering

• Online birth certificate issuance

The National e-Governance Plan (NeGP) in India was launched in:

• 1995

• 2006

• 2002

• 2012

Which technology is most commonly used in backend data integration in e-Governance systems?

• Blockchain

• Artificial Intelligence

• APIs and Web Services

• Cloud Robotics

Who coined the term "Business Process Reengineering"?

• Peter Drucker

• Michael Hammer

• Philip Kotler

• Clayton Christensen

The fundamental principle of BPR is:

• Outsourcing processes to reduce cost

• Continuous improvement of existing systems

• Rethinking and redesigning core business processes

• Focusing only on IT upgrades

Which of the following is a potential benefit of BPR?

• Slower decision-making

• Increased bureaucracy

• Improved customer satisfaction

• Higher redundancy

BPR implementation often fails due to:

• Excessive use of IT

• Resistance to change

• High-level commitment

• Simple processes

Which of these is NOT a step in the BPR process?

• Identify processes to reengineer

• Assign blame for inefficiencies

• Analyze existing processes

• Develop new process designs