Chapter 9 BFM/CBFM 1113

What is the main characteristic of a formal group in an organization?

• They emerge from friendships and social bonds

• They lack structure and leadership

• They are defined by the organization’s structure

• They rarely follow goals

Which of the following stages in group development is marked by intragroup conflict and disagreement over leadership?

• Forming

• Storming

• Norming

• Performing

What is the effect of groupthink in a team setting?

• It encourages critical thinking and debate

• It pressures members to conform

• It reduces productivity

• It increases diversity of thought

Which type of team consists of members from different functional areas working together?

• Cross-functional team

• Functional team

• Task force

• Virtual team

Why are smaller teams often more efficient?

• Decisions are made faster

• There is no leadership conflict

• Personalities don’t clash often

• Everyone agrees with directions