LO 1.1

What type of hospitality provision is a B&B considered?

• Commercial (residential)

• Non-commercial (non-residential)

• Commercial (non-residential)

• Non-commercial (residential)

Which of the following is a non-commercial (non-residential) provision?

• Airlines

• Restaurants

• Schools

• Hotels

What type of service is a buffet considered?

• Table service

• Residential service

• Counter service

• Personal service

Which of the following is a role in the kitchen brigade?

• Pastry chef

• Receptionist

• Concierge

• Head waiter

What is a key personal attribute for working in hospitality?

• Rude

• Impatient

• Punctual

• Disorganized

Which type of contract is common in the hospitality industry?

• Zero hours contract

• Lifetime contract

• Exclusive contract

• Royalty contract

What is a common benefit in the hospitality industry?

• Stock options

• Company car

• Holiday entitlement

• Free housing

Which of the following is a basic cost in hospitality?

• Marketing

• Labour

• Legal fees

• Insurance

How can the economy impact hospitality businesses?

• Through strength of the economy

• Through weather changes

• Through employee preferences

• Through local traditions

What is an example of innovative digital technology in hospitality?

• Manual booking

• Paper menus

• Cash registers

• Digital menu