
Workplace Skills and Communication
Authored by Wayground Content
Professional Development
8th Grade
Used 29+ times

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13 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
is the art of dealing with people in a sensitive and effective way.
Negotiation
Diplomacy
Mediation
Conflict Resolution
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The action or process of interacting with others to exchange information and develop professional or social contacts is called
Networking
Connecting
Collaborating
Communicating
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
is a form of communicating without words, using facial expressions and body language.
Verbal Communication
Nonverbal Communication
Written Communication
Visual Communication
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
is the process used by two or more parties to find a solution to a problem.
Conflict Resolution
Problem Solving
Negotiation
Mediation
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
is the skill of being coherent and intelligible
Clarity
Ambiguity
Complexity
Obscurity
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
and are vital skills in the workplace, because you never know when plans will change or what will be asked of you.
Flexibility, Adaptability
Creativity, Innovation
Leadership, Management
Technical Skills, Expertise
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
is the quality or skill of handling difficult or delicate situations without giving offense.
Tactfulness
Brashness
Indifference
Apathy
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