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Easy
Jakub Pogorzelski
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50 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Czym jest CRM?
System księgowy
System do zarządzania relacjami z klientami
Narzędzie do tworzenia stron WWW
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Który z poniższych to rodzaj CRM?
CRM operacyjny
CRM marketingowy
CRM finansowy
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Główna funkcja CRM to:
Tworzenie kampanii reklamowych
Obsługa relacji z klientami
Rozliczanie podatków
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
CRM operacyjny służy do:
Tworzenia raportów
Automatyzacji sprzedaży i obsługi klienta
Analizy danych
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
CRM analityczny skupia się na:
Zarządzaniu kampaniami
Interakcji z klientami
Analizie danych i raportowaniu
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
CRM współpracy integruje działania między:
Oddziałami zagranicznymi
Działami firmy
Kontrahentami
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Która z poniższych firm oferuje CRM?
Intel
WordPress
Salesforce
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