NI Personal Effectiveness Day 2

The A in the ART Model of Communication is:

• Acknowledge

• Ascertain

• Ask

• Answer

Effectiveness is doing the ____ things. - Peter Drucker

• Correct

• Right

• Best

• Amazing

You Work by the Clock, Not by Your ______ is one of the reasons for poor effectiveness.

• Efficiency

• Speed

• Time

• Energy

The Urgent/Important matrix has _____ components.

• 3

• 4

• 5

• 6

The _____ minute rule is a brain hack that helps an individual overcome procrastination.

• 3

• 4

• 2

• 1

The values statement consists of ____ components.

• 3

• 4

• 2

• 5

The accountability system has the Stop, _____ and Continue.

• Stop

• Smile

• Start

• Acknowledge

The following are trigger words EXCEPT:

• Calm down

• I don't know

• I will get to it immediately and get back to you in 2 hours

• I understand how you feel

The following are EFFECTIVE QUESTIONS EXCEPT:

• “How do you feel about….”

• "When you say you are facing difficulty, can you describe it in more detail?"

• "If we schedule the discussion for next week, would that work for you?"

• “Why didn’t you bring this up earlier?"

What is the name of the trainer for this session?

• Gurmit Singh

• Gurrmeet Singh

• Gurmeet Siingh

• None of the options are correct