Refers to the arrangement of positions in an organization and the authority and

responsibility relationships among them.

• Organzitional Structure

• Division of Labor

• Coordination of Labor

• Labor Laws

When people divide work among themselves, they require coordinating

mechanisms to ensure that everyone works in concert

• Organzitional Structure

• Division of Labor

• Coordination of Labor

• Labor Laws

Most flexible form of communication; sharing information on mutual tasks and forming common mental

models to synchronize work activities

• Informal Communication

• Formal Hierarchy

• Standardization

• Formalization

Expected to communicate and share information

• Liaison Roles

• Integrator Roles

• Concurrent Engineering

• Informal Communication

Responsible for coordinating a work process by encouraging employees in each work unit to share information and informally coordinate work activities

• Liaison Roles

• Integrator Roles

• Concurrent Engineering

• Informal Communication

Organizing employees from several departments into temporary teams; forming a cross-functional project team of people from these specialized departments to work simultaneously

• Liaison Roles

• Integrator Roles

• Concurrent Engineering

• Informal Communication

Legitimate power assigned to individuals then use power to direct work processes and allocate resources

• Informal Communication

• Formal Hierarchy

• Standardization

• Formalization

Optimal coordinating mechanism for large organizations

• Liaison

• Traditionally

• Organic

• Mechanistic

Quality and consistency of products and services improved by standardizing work activities through job descriptions and procedures

• Standardized processes

• Standardized outputs

• Standardized skills

• Standardization

Ensure individuals and work units have clearly defined goals and output measures

• Standardized processes

• Standardized outputs

• Standardized skills

• Standardization