Chapter 1 - Org and Management - MAN3240

What is the main importance of studying organizational behavior?

• Increase profits by hiring fewer people

• Maintain a static workplace structure

• Understand, anticipate, and direct people in a fast-paced competitive market

• Create hierarchical control systems

According to Lipman, when people leave their jobs, they are most often quitting:

• Company policy

• Their managers

• Their daily routines

• Financial benefits

What is of greatest interest to managers, according to the text?

• Efficiency in scheduling

• Time-off requests

• Influencing behavior

• Expense reporting

Which trait involves being aware of how actions and emotions affect others?

• Emotional intelligence

• Verbal aptitude

• Physical strength

• Memory capacity

How can an organization manage human capital effectively?

• Enforce rigid policies

• Nurture and enhance employees’ knowledge and skills

• Hire more external consultants

• Use short-term contracts

What is the term for aligning employee work with organizational strategic goals?

• Human capital value

• Budget alignment

• Labor delegation

• Internal equity

Which concept means skills and talent can't easily be copied by other organizations?

• Value creation

• Core training

• Inimitability

Tom Hatten of Mountainside Fitness considers a willingness to learn as an example of:

• Strategic fit

• Human capital value

• Cultural alignment

• Behavioral attitude

The study of the human mind and behavior characteristics is called:

• Psychology

• Sociology

• Anthropology

• Ethics

Which field studies group behavior and social relationships?

• Anthropology

• Sociology

• Biology

• Economics