Chapter 1 - Key Terms - MAN3240 Org Management

What is the definition of anthropology as used in organizational behavior?

• Study of economies within teams

• Study of physical traits of employees

• Study of people and their activities in relation to societal, environmental, and cultural influences

• Study of politics and leadership

What does “competitive advantage” mean?

• Minimizing workforce costs

• Growing the business organically

• Hiring more skilled workers

• The edge that allows organizations to outperform competitors and gain more profits and customers

Which skill helps managers understand how various parts of an organization fit together?

• Conceptual skill

• Mechanical skill

• Communication skill

• Observational skill

Contingency thinking refers to:

• Creating standardized procedures

• Adapting actions based on the situation; one size does not fit all

• Avoiding flexibility in leadership

• Relying only on past experience

What is a correlation?

• A predicted outcome

• A causal rule

• A reciprocal relationship between two or more factors

• An unrelated trend

What does critical thinking involve?

• Memorizing and recalling

• Following tradition

• Guessing outcomes

• Using intelligence, evidence, and reasoning to explore and conclude

What is a dependent variable?

• A constant value

• A factor that initiates change

• A factor that is influenced by independent variables

Emotional intelligence is best described as:

• Ability to memorize facts

• Understanding and managing emotions in oneself and others

• Emotional detachment

• Performing technical tasks well

What is evidence-based management?

• Following personal beliefs

• Managing based on intuition

• Avoiding data-driven decisions

• Making decisions using research and proven facts

Which is true of high-involvement management?

• Managers empower employees, offer training, and share information

• Managers limit employee input

• Only executives make decisions

• Workers follow strict routines without flexibility