PMS Terminology

A set of quantifiable metrics to determine an employee's progress in achieving his targets and goals

• Balanced Scorecard

• Competency

• Key Performance Indicator (KPI)

• Stretch Target

An action/ corrective plan for and underperforming employee to attain the desired level of performance / goals

• Performance Improvement Plan (PIP)

• Performance Management System (PMS)

• Base Target

• KPI Directory

The immediate superior of an employee

• KPI Directory

• Competency

• Appraisee

• Appraiser

A compilation of potential KPIs that may be used to track performance for the different business functions and employee roles within LPPSA

• KPI Directory

• Performance Improvement Plan (PIP)

• Key Performance Indicator (KPI)

• Performance Management System (PMS)

An element of knowledge, skills and attitudes that are directly related to effective performance of the job

• Key Performance Indicator (KPI)

• Stretch Target

• Base Target

• Competency

The threshold target which is the minimum expected achievement level for each KPI. It denotes meeting expectation for the employee’s job or duties

• Base Target

• Competency

• Performance Improvement Plan (PIP)

• Stretch Target

The employee whose performance is being appraised

• Performance Management System (PMS)

• Appraisee

• Appraiser

• Performance Improvement Plan (PIP)

The process in which a superior assesses and evaluates an employee’s work performance and competencies by comparing it with objectives and targets

• Balanced Scorecard

• Key Performance Indicator (KPI)

• Performance Management System (PMS)

• Performance Improvement Plan (PIP)

An integrated key performance measurement system to align the business activities with corporate vision and strategy

• Base Target

• Competency

• Balanced Scorecard

• KPI Directory

The target which allows for ‘breakthrough’ performance. It must be challenging, ambitious and aggressive but within a realistic and achieveable means for the employee

• Stretch Target

• Base Target

• Balanced Scorecard

• Key Performance Indicator (KPI)