PENGURUSAN KHIDMAT PELANGGAN
Authored by Jamaluddin Hassan
Other
9th - 12th Grade
Used 2+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Namakan ruang bagi gambar di bawah.
Kaunter
Ruang konsultasi
Ruang rawatan
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Namakan ruang bagi gambar di bawah.
Kaunter
Bilik air
Ruang konsultasi
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Namakan ruang bagi gambar di bawah.
Kaunter
Ruang persalinan
Ruang konsultasi
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Namakan ruang bagi gambar di bawah.
Kaunter
Ruang persalinan
Ruang konsultasi
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Namakan ruang bagi gambar di bawah.
Kaunter
Ruang persalinan
Ruang konsultasi
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Namakan ciri-ciri perkhidmatan pelanggan yang baik berdasarkan gambar.
Komunikasi yang jelas.
Kemahiran mendengar.
Kawalan diri yang baik.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Namakan ciri-ciri perkhidmatan pelanggan yang baik berdasarkan gambar.
Komunikasi yang jelas.
Kemahiran mendengar.
Kawalan diri yang baik.
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