Quiz 3 Salesforce Accounts and Leads Quiz

What is the purpose of the 'Parent Account' field in the Salesforce Account page?

• To view account details

• To delete existing accounts

• To create new accounts

• To link accounts in a hierarchy

Which of the following is a criterion for Account Duplicate rules?

• Account Name & Email

• Account Type & Email

• Account Name & Postal Code

• Postal Code & Phone Number

What type of match is used for Contact Duplicate rules?

• Partial Match for Name & Exact Match for Email

• Exact Match for Name & Partial Match for Email

• Partial Match for Phone & Exact Match for Email

• Exact Match for Phone & Partial Match for Name

What is the significance of tracking timely responses to leads?

• It improves conversion rates

• It reduces marketing costs

• It enhances website traffic

• It increases the number of leads

What does the term 'Conversion Rate' refer to in lead management?

• The total revenue from leads

• The speed of lead response

• The number of leads generated

• The percentage of leads that become customers