End-point Assessment – Knowledge test – Sample questions

Which regulation is relevant when storing and updating client records?

• GDPR.

• COSHH.

• RIDDOR.

• HASAWA.

Which of these best describes how to dispose of excess permanent colour product after a service?

• Rinse the bowl with cold water at the backwash immediately after use.

• Dispose of all products in the general waste bin at the end of the day.

• Remove excess product into a bin and wash the bowl thoroughly.

• Wipe the bowl with a towel and return it to the storage cupboard neatly.

Which of these is an infestation?

• Folliculitis.

• Pediculosis Capitis.

• Pityriasis Capitis.

• Psoriasis.

What impact do open questions have during a client consultation?

• They ensure yes or no responses are given.

• They allow for detailed responses.

• They result in quicker responses.

• They prevent incorrect responses.

Who would be legally responsible if a client’s records were updated incorrectly?

• The stock controller.

• The stylist.

• The receptionist.

• The data controller.

Which phase of the hair growth cycle lasts the longest time?

• Anagen.

• Catagen.

• Telogen.

• Exogen.

A client with type 4c hair, they require a straight blow-dry, their hair has a flaky dusty appearance, which product would have caused this result?

• Firm hold gel.

• Volume creating mousse.

• Anti-humidity Spray.

• High shine wax.

A client with coloured hair requests a perm but does not know which colour has been used on their hair previously, what should be carried out to check the result will be suitable?

• Allergy Alert Test.

• Density Analysis.

• Texture Analysis.

• Incompatibility Test.

What is the purpose of a surfactant when shampooing?

• Breaks surface tension.

• Softens the hair.

• Restores the pH.

• Closes the cuticles.

Which of these describes Alpha Keratin in hair?

• Melanin has been chemically changed.

• Hair is in a new fixed shape.

• Bonds have been broken by chemicals.

• Natural, unstretched hair.