SKB4_Measuring Beyond Profit: Traveloka

Which of the following best describes the focus of non-financial performance indicators?

• Employee engagement and morale

• Sales revenue

• Cost reduction strategies

• Market share growth

Which of the following is NOT a reason why non-financial performance measures are important?

• They show strengths and weaknesses

• They help explain financial report numbers

• They track progress toward non-monetary goals

• They provide monetary value

What does a strong brand contribute to a business?

• Increased operational costs

• Customer trust and loyalty

• Higher employee turnover

• Reduced market share

Which of the following is a method to measure customer satisfaction?

• Profit assessments

• Market analysis

• Surveys and loyalty programs

• Financial audits

What is one of the key benefits of effective governance in a company?

• Increased marketing costs

• Ethical practices and risk control

• Higher employee turnover

• Reduced customer satisfaction

What does Traveloka primarily focus on?

• Online education

• Real estate

• Flight ticket searches

• Food delivery

In which year did Traveloka become a unicorn?

• 2018

• 2015

• 2016

• 2017

What is one of Traveloka's non-financial successes related to social impact?

• Increased revenue for all partners

• Contributed over USD 10 B in Gross Value Added

• Expanded into Europe

• Launched a new airline

Which of the following is a key aspect of Traveloka's operational efficiency?

• Limited payment options

• Increased manual processes

• Seamless digital platform

• High employee turnover

What does Traveloka aim to be in terms of sustainability?

• The least sustainable tech company

• A traditional travel agency

• A financial institution

• The most sustainable tech company in Southeast Asia