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CRM Commercial Quiz

Authored by Lê Phương

Professional Development

Professional Development

Used 14+ times

CRM Commercial Quiz
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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

How many levels does new account hierarchy in CRM have?

2
3
4
5

2.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

What does "Local Group" mean?

A specific office branch of a customer, identified in the system by a unique code
A group of MSC codes that are part of the same company and located in the same country
The aggregation of MSC Codes that all belong to the same company

3.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Where will you monitor performance at local and global levels?

Local Group
MSC code and Local Group
MSC code, MSC Group and Legal group
Local Group, MSC Group, Legal group

4.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

How many different opportunity typologies are there in CMR, and what are they?

2 typologies: Spot & Long term
3 typologies: Spot & Tender & Long term
2 typologies: Spot & Reccurrence

5.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

What benefits will the opportunity management process provide in CRM?

Efficiently track and manage agency and customer pipeline
End-to-end process to manage deals
Encourage collaboration across teams and agencies
Effective volume performance tracking
All are corrrect

6.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

Timeframe to complete the guided Sales Visit Report?

2 days after the visit
3 days after the visit
4 days after the visit
7 days after the visit

7.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

What are the steps in visit management process overview?

Planning/Execution/Sales Visit Report
Planning/Preparation/Sales Visit Report
Planning/Preparation/Execution/Sales Visit Report & next steps

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