Management chap 2

According to Adam Smith, the division of labor primarily contributes to:

• Increased leisure time

• Higher employee satisfaction

• Enhanced productivity

• Decreased production costs

Frederick Taylor's scientific management approach focused on:

• Employee relations

• Process standardization

• Decision-making flexibility

• Corporate social responsibility

Which classical thinker emphasized 'good management' practices in top-level decision-making?

• Adam Smith

• Frederick Taylor

• Henri Fayol

• Elton Mayo

Max Weber’s theory of bureaucracy highlighted the importance of:

• Informal relationships

• Hierarchical structure and rules

• Flexible job roles

• Employee empowerment

Mary Parker Follett’s approach to management emphasized:

• Economic efficiency

• Personal willpower and informal processes

• Bureaucratic hierarchy

• Scientific methods

The Hawthorne Studies conducted by Elton Mayo focused on:

• Standardization of tasks

• Workplace environment and social relations

• Efficiency in production processes

• Employee incentives

Chester Barnard believed that effective cooperation within an organization requires:

• Strict adherence to rules

• Mobilizing power and morality

• Constant supervision

• Rigid hierarchies

Which management approach encourages continuous improvement and is associated with Edwards Deming?

• Classical theory

• Behavioral approach

• Quantifying quality

• Resource dependence theory

The 'Open Systems' perspective suggests that organizations should focus on:

• Internal efficiency only

• Direct and indirect interactions within and outside the organization

• Isolating themselves from external influences

• Relying on rigid structures

Which theory suggests that organizational performance is affected by various environmental factors?

• Scientific management

• Contingency theory

• Bureaucratic theory

• Institutional theory