Management chap 1 book

In today's workplace, ________.

• women are more likely than men to be promoted into management

• many employees perform work that in the past was considered managerial activities

• women tend to be more effective supervisors than men

• most organizations have eliminated the title of manager

Because this is her first job, Melanie was unclear about what managers actually do. Fortunately her training materials explained that a manager's job focuses on ________.

• performing clerical duties

• personal achievement

• helping others accomplish their work goals

• supervising groups rather than individual employees

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.

• an assembly line worker

• a laborer

• a manager

• a salesperson

As part of the orientation for her internship, Rebecca was informed that ________ are the people who direct the activities of others in an organization.

• directors

• managers

• subordinates

• line workers

The organizational chart shows titles such as front-line manager, plant manager, and vice president of operations. It is very likely this organization has a ________.

• traditional committee structure

• traditional pyramid structure

• modern matrix structure

• flexible structure

First-line managers are typically those who ________.

• perform the same work as the people they manage but earn more money

• are typically involved with producing the organization's products or providing its service

• are at the top of the organizational chart

• are the first persons new hires meet

Supervisor is another name for ________.

• team leader

• middle manager

• first-line manager

• top manager

A ________ is an example of a first-line manager.

• division manager

• store manager

• regional manager

• shift manager

Kelly, a production supervisor, is responsible for ten employees who assemble components into a finished product. Kelly is a ________.

• top manager

• nonmanagerial employee

• middle manager

• first-line manager

Managers with titles such as regional manager, project leader, or division manager are ________.

• first-line managers

• top managers

• production managers

• middle managers