Quiz1- Batch5

If the business contacts us asking about the available E-Commerce platforms for integration, what should we provide?

• Wordpress Integration

• Woo Commerce Integration

• Shopify Integration

• Basic Integration

If the business created a CRP order on Aug 7 (The consignee address is Dakahlia - Business Aswan), The order will be picked up on

• Aug 8

• Aug 9

• Aug 10

• Aug 11

The order will be delivered within 48 WH in case the pickup address is (Ganob Sina) and the drop off is (Kafr Alsheikh)

• False

• True

Answer explanation

3 WD

The business can link his order with the smart sticker through Bosta.co

• True

• False

What are the cases in which we don’t deduct FlexShip fees?

• In case the order is not allowing to open

• Order is Canceled Before Delivery Attempt

• In case no amount collected upon refusing

• In case the order with zero COD

What is the payment method for Bosta Plus renewal subscription?

• Vodafone/Etisalat/Orange Cash

• Visa Card

• Fawry

• Wallet

If the business asks to contact him before 3 PM the (12345 Picking Up) what the action needed

• Educate the business to add the instruction from his side

• No action taken

• Raise an Open Ticket to the hub

Order picked on 21 July and got rejected (Refused from the consignee) on july 28 on the 2nd attempt and the business asked to restart it (Exceptional Restart) what we should do

• Take the action from your side AD + Closed TKT

• We cant proceed the restart action

• educate the business to use the Restart Button "BD"

• Raise an Open Ticket to the hub

In case the consignee didn't answer during the 2nd attempt, and the business contacts us on the same day, requesting to redispatch the order again

• Raise an Open Ticket to the hub

• Raise an Open Ticket to the hub as an exceptional

• Advise him the we cant proceed with his his request

Consignee contacts us to change his phone number (1234 Exchange - Received warehouse)

What is the action needed

• Raise an Open Ticket to the hub

• Take the action from your side + closed TKT

• Direct him to take the action via tracking link

• Verify his identity and take the action + closed TKT