Contracts, Teamwork & Professionalism

Which of the following best describes professionalism?

• Being punctual, respectful, and competent in your work

• Always agreeing with your colleagues

• Wearing formal clothing at all times

• Following orders without question

Which is NOT considered an element of professionalism?

• Image

• Communication

• Actions

• Profit-making

Which element of professionalism relates to dressing appropriately?

• Image

• Communication

• Actions

• Respect

Good communication in professionalism involves:

• Listening actively and speaking clearly

• Talking more than others

• Using complex jargon

• Avoiding feedback

Which element of professionalism relates to maintaining high standards of behaviour?

• Image

• Actions

• Respect

• Punctuality

Respect in the working environment means:

• Allowing personal differences to disrupt work

• Treating colleagues fairly and valuing their contributions

• Always agreeing with the manager

• Avoiding conflict at all costs

Which theory says actions should benefit the greatest number of people?

• Principal-based theory

• Narrative-based theory

• Utilitarian theory

• Virtue-based theory

Which element of professionalism can influence first impressions in business?

• Image

• Communication

• Actions

• Experience

Why is professionalism important in the workplace?

• It reduces trust

• It increases efficiency and builds a positive reputation

• It encourages gossip

• It eliminates teamwork

Which is NOT a common cause of problems in teamwork?

• Clear communication

• Undefined roles

• Lack of respect

• Poor conflict management