Quiz sobre Ventas y Tipos de Clientes

Quiz
•
Other
•
Professional Development
•
Medium
Selenia García
Used 3+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Qué es la venta según el texto?
Un proceso de compra
Una forma de comunicación
Una estrategia de marketing
Un intercambio de productos o servicios
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuál es una emoción común que puede provocar el cambio?
Confianza
Satisfacción
Miedo
Felicidad
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Qué actitud se asocia con la resignación frente al cambio?
Flexibilidad
Aceptación
Queja
Proactividad
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Qué porcentaje de habilidades se asocia con la flexibilidad en ventas?
13.6%
30%
45.5%
25%
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Qué tipo de cliente es el que muestra disposición a comprar?
Cliente Apático
Cliente Interesado
Cliente Hostil
Cliente Indeciso
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Cuál es la estrategia recomendada para un cliente indeciso?
Conectar con una necesidad
Refuerza confianza y ofrece prueba
Ofrecer descuentos
Cortar la llamada
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
¿Qué tipo de cliente responde con monosílabos y quiere terminar la llamada?
Cliente Técnico
Cliente Hostil
Cliente Leal
Cliente Apático
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