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FTC Week 1 Terminology

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FTC Week 1 Terminology
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining, for the encasement of human remains.

Alternative container

Casket

Urn

Vault

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Price lists prepared for use in certain limited situations such as for children/infants, government agencies for indigent persons, etc.

Standard price lists

Alternative price lists

Discounted price lists

Premium price lists

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Itemized written statement provided for retention to each person who arranges a funeral or other disposition.

Statement of Funeral Goods and Services Selected

Funeral Service Agreement

Memorial Service Plan

Burial Authorization Form

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Date that the specific price list was put into use.

Effective date

Implementation date

Launch date

Activation date

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Any item of service or merchandise obtained from a third party and paid for by the funeral provider on the purchaser’s behalf.

Cash advance items

Pre-need items

Direct burial services

Cremation services

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

charge, fee or surcharge applied to consumers who purchase their casket from a source other than the funeral provider.

Casket handling fee

Casket purchase fee

Funeral service charge

Casket delivery surcharge

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Occurrence of a situation that requires certain action, such as the face-to-face meeting that triggers the giving out of the GPL.

Triggering event

Actionable incident

Event catalyst

Response situation

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