Management Organization Chap 8

Decision-making under certainty means:

• Outcomes are unknown

• Outcomes are predictable

• Outcomes are based on intuition

• Outcomes cannot be measured

Which of the following is a decision-making style?

• Directive

• Logical

• Passive

• Dominant

Bounded rationality refers to:

• Unlimited time and resources

• Limited information and processing capacity

• Perfect decision-making

• Complete rationality

Which of the following is a heuristic in decision-making?

• Availability

• Certainty

• Conflict

• Risk

Group decision-making advantage includes:

• Less participation

• Fewer alternatives

• Greater commitment

• Faster decision

Which of the following is NOT a disadvantage of group decision-making?

• Time-consuming

• Unequal accountability

• Stronger team spirit

• Members left out

Which of the following is an individual difference in decision-making?

• Analytical style

• Mechanical style

• Passive style

• Formal style

Escalation of commitment means:

• Dropping a project quickly

• Persisting with a failing decision

• Making random choices

• Avoiding responsibility

Which of the following is a common bias in decision-making?

• Overconfidence bias

• Teamwork bias

• Communication bias

• Responsibility bias

What is the first step in the decision-making process?

• Implementing the decision

• Evaluating alternatives

• Identifying and diagnosing the problem

• Making the choice