MT - ASHIATO

MT - ASHIATO

Professional Development

30 Qs

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MT - ASHIATO

MT - ASHIATO

Assessment

Quiz

Other

Professional Development

Practice Problem

Easy

Created by

PT. AEON INDONESIA

Used 2+ times

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30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

AEON inherits the Omi Shonin principle of 'sanpo yoshi' (good for seller, buyer, and society). Which decision best reflects this in modern retail?

Lowering prices aggressively without regard to supplier sustainability
Balancing affordable pricing, supplier partnerships, and community welfare
Focusing only on maximizing shareholder returns
Expanding market share through rapid store openings regardless of impact

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Takatoshi Mitsui’s bookkeeping innovation emphasized transparency. Which AEON policy continues this ashiato?

Clear ESG reporting accessible to customers and investors
Minimal disclosure to protect company interests
Annual reports focused solely on financial metrics
Outsourcing reporting to avoid accountability

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The concept of 'norenwake' encouraged sharing business knowledge. Which AEON HR policy reflects this?

Restricting leadership training to executives only
Developing mentoring programs to grow local managers
Centralizing authority at headquarters to retain control
Avoiding investment in employee development

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

The samurai ethic of 'messhihoko' was self-sacrifice for honor. How can AEON reinterpret this value today?

Cutting corners in sustainability to save costs
Prioritizing fairness and integrity even at the expense of short-term profit
Focusing only on immediate market dominance
Avoiding transparency to protect reputation

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

AEON draws lessons from American chain stores. Which misstep would contradict Ashiato values?

Treating customers as transactions rather than long-term partners
Adapting best practices while respecting cultural values
Balancing efficiency with meaningful service
Building shopping centers as community hubs

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

AEON introduces self-checkout machines but finds elderly customers struggle. Which approach reflects a positive ashiato?

Maintain only machines to save costs
Provide hybrid counters with staff support alongside technology
Eliminate technology entirely to avoid confusion
Ignore feedback since younger customers adapt

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

A customer reports food safety issues in an AEON store. Which response leaves the strongest positive footprint?

Quietly replace the product without explanation
Acknowledge the problem, compensate customers, and improve safety systems
Blame suppliers without internal review
Delay action until pressured by media

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