Chp 3.1- The Communication Process

What is a common barrier to effective communication?

• Lack of interest

• Too much noise

• Both A and B

• None of the above

What allows people to connect in a variety of ways and build communities online? Choose the BEST answer.

• Email

• Internet Explorer

• Web Browsers

• Social Media

All are examples of  communicating non-verbally expect...

• Gestures
• Voice
• Posture
• Touch

Can a letter be a method of communication?

• No
• Yes
• Sometimes
• I don't know

Communication is always a ___ way process.

• one
• two
• three
• four

Which of the following is not a form of verbal communication?

• Speaking

• Writing

• Listening

• Body language

Barriers that senders may cause include all of the following except ___________

• a firm handshake
• assuming that the receiver knows too little about the topic
• using inappropriate language
• using poor grammar or spelling

What is connecting a computer to the Internet called? Choose the BEST answer.

• going online

• surfing the web

• browsing the web

• downloading

When someone nods, it shows a sign of

• agreement
• disagreement
• sleepiness
• anger

Is verbal communication more effective than written communication?

• Yes

• No

• Depends on the situation

• I don't know