DECISION MAKING

Leadership is equal to _______ + actions.

• decisions

• opinions

• resources

• followers

Wrong decisions can lead to crises and failures.

• True

• False

Which decision-making model is described as 'logical, step-by-step, based on data & analysis'?

• Intuitive Model

• Rational Model

• Bounded Rationality

• Group Decision-Making

Which decision-making model relies on gut feelings and instincts?

• Rational Model

• Intuitive Model

• Group Decision-Making

• Ethical Decision-Making

Bounded Rationality is best used for ________ decisions in crises.

• emergency

• routine

• strategic

• long-term

Which decision-making model involves diverse perspectives?

• Rational Model

• Intuitive Model

• Group Decision-Making

• Ethical Decision-Making

Ethical Decision-Making is guided by values & principles and balances ________ interests.

• stakeholder

• personal

• financial

• legal

The decision was effective because it achieved the desired outcome.

• Agree

• Disagree

• Not sure

• No effect

What happened in December 2014 that led to a crisis situation for AirAsia?

• Flight Q28501 was hijacked

• Flight Q28501 crashed, killing 162 passengers and crew

• Flight Q28501 was delayed

• Flight Q28501 landed safely

Who took personal responsibility and provided transparent updates during the AirAsia crisis?

• The flight crew

• CEO Fernandes

• The passengers

• The authorities