Hearing Loss Communication Quiz

What is the most important aspect of creating a comfortable environment for a resident with hearing loss?

• Reducing background noise and distractions as much as possible.

• Playing loud music to keep them entertained.

• Keeping the room very brightly lit.

• Having lots of people around to socialize with them.

A resident with hearing loss is becoming frustrated because they cannot understand what you are saying. How can you de-escalate the situation?

• Remain calm, speak slowly and clearly, and offer to write down what you are saying.

• Get angry and tell them to pay attention.

• Walk away and ask another staff member to deal with them.

• Tell them it is their fault for not wearing their hearing aids.

What is the BEST way to ensure a resident with hearing loss understands instructions for taking medication?

• Write down the instructions in large, clear print and go over them.

• Shout the instructions while pointing to the medication.

• Assume they understand if they nod.

• Give them the medication and hope they remember.

To ensure clear understanding, what type of language should you use when communicating with a hearing-impaired resident?

• Use simple language

• Use technical jargon.

• Use complex sentences.

• Use abstract metaphors.

What is the overall goal when communicating with a resident who has hearing loss?

• To ensure the resident understands you and can participate fully in their care and activities.

• To speak as quickly as possible to save time.

• To avoid communicating with them altogether if possible.

• To test their hearing ability without their knowledge.

What habit should you avoid when speaking to a hearing-impaired resident?

• Do not chew gum, eat, or cover your mouth while speaking.

• Smile frequently.

• Use hand gestures.

• Speak in a quiet tone.

Which of the following is a symptom of hearing loss a nursing assistant should observe and report?

• Trouble hearing high-pitched noises

• Increased sensitivity to bright light

• Preference for spicy foods

• Improved sense of balance

A resident consistently complains of sharp pain in their left ear. What action should the nursing assistant take?

• Complaints of pain in one or both ears

• Give the resident pain medication

• Tell the resident to ignore the pain

• Assume the resident is exaggerating

A resident struggles to understand conversations in the dining hall. What symptom of hearing loss might they be exhibiting?

• Trouble hearing what is said in a setting that has background noise

• A preference for eating alone

• Difficulty swallowing

• Increased appetite

When communicating with a hearing-impaired resident, should you raise or lower the pitch of your voice?

• Lower the pitch of your voice.

• Raise the pitch of your voice.

• Speak in a monotone.

• Sing to the resident.