L2 Shampoo and condition key terms

Client records

• Personal details and services carried out.

• Financial transactions and invoices.

• Marketing strategies and campaigns.

• Employee performance reviews.

Product build up

• When excessive products applied to the hair form a barrier.

• A technique to enhance hair volume.

• A method to remove hair color.

• A style of hair braiding.

Manufacturer's Instructions

• Explicit guidance by manufacturers or suppliers on the use of products, tools, and equipment.

• General advice on product maintenance and care.

• Recommendations for product storage and handling.

• Instructions for product disposal and recycling.

Environmentally damaged hair

• Hair that has been damaged by excessive sun, wind, or chlorine.

• Hair that has been treated with natural oils.

• Hair that has been dyed multiple times.

• Hair that has been cut recently.

Aftercare advice

• Information given to a client to help with style and hair maintenance.

• A list of products to avoid after a treatment.

• A guide on how to style hair for special occasions.

• Instructions for booking follow-up appointments.

Confidential information

• Information that can be shared with anyone.

• Private information that must not be shared with 3rd parties, including personal conversations, client details, and financial aspects of the business.

• Data that is publicly available and can be accessed by anyone.

• Information that is only relevant to the marketing department.

Emulsify

• A method of applying hair dye evenly.

• A term used when removing colour products from the hair, involving massaging a small amount of water into the colour to help break it down for easier rinsing.

• A technique for styling hair with heat.

• A process of deep conditioning hair with oils.

PH Scale

• Measure of acidity or alkalinity, relevant to hair and hairdressing products.

• A scale measuring the temperature of hair products.

• A scale used to determine the color of hair dye.

• A scale that measures the weight of hair strands.

Petrissage

• A fast, light tapping massage technique used for relaxation.

• A slow, firm kneading massage movement used only when conditioning.

• A vigorous shaking massage method for stimulating circulation.

• A gentle stroking massage technique for calming the nervous system.

Client lifestyle

• A client in the fashion industry may reflect the latest trends.

• All clients prefer long hairstyles regardless of their profession.

• Athletes always choose hairstyles that require high maintenance.

• Clients in creative fields avoid trendy hairstyles.