COMUNICACIÓN TELEFÓNICA EN EL ÁMBITO PROFESIONAL
Professional Development
•25 Qs
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COMUNICACIÓN TELEFÓNICA EN EL ÁMBITO PROFESIONAL
Quiz
•
Professional Development
•
Professional Development
•
Hard
María González
FREE Resource
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25 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
El receptor es el que interpreta el mensaje.
Verdadero
Falso
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
La tecnología VoIP permite hablar por teléfono a través de Internet.
Verdadero
Falso
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
El servicio telefónico que nos permite mantener en línea a una llamada mientras hablamos por otra se llama.
Restricción de llamadas.
Llamada en espera,
Grabación de llamadas.
Transferencia de llamadas.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Para realizar una llamada externa desde una centralita, primero debemos marcar el 5.
Verdadero
Falso
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Las extensiones telefónicas son líneas externas que dependen de una centralita.
Verdadero
Falso
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cuando estamos reunidos podemos tener el móvil encendido en silencio.
Verdadero
Falso
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Se utiliza don o doña precediendo al apellido.
Verdadero
Falso
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